Privacy Policy
Last updated: December 2, 2025
Your Privacy Matters
At ClearSense Socorro Pool Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
When you request a quote or schedule a service, we collect information necessary to provide our services, including:
- Your name, phone number, and email address
- Your service address and property details
- Information about your pool and equipment
- Service history and preferences
- Payment information for billing purposes
We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve your experience on our site.
How We Use Your Information
We use the information we collect to:
- Schedule and provide pool cleaning and maintenance services
- Communicate with you about your service appointments
- Process payments and maintain billing records
- Send you service reminders and updates
- Improve our services and customer experience
- Respond to your questions and requests
We won't sell your personal information to third parties or use it for purposes other than providing our services and communicating with you about those services.
Information Sharing
We may share your information with:
- Service providers who help us run our business, such as payment processors and scheduling software
- Professional advisors, such as our accountant or attorney, when necessary
- Law enforcement or government agencies if required by law
Any third parties we work with are required to protect your information and use it only for the specific purposes we've authorized.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure methods for data storage and transmission, and limiting access to your information to employees who need it to provide services.
However, no method of transmission over the internet is completely secure, and we can't guarantee absolute security of your data.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to your information if it's inaccurate
- Request deletion of your information, subject to our legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze how our site is used. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
Children's Privacy
Our services are intended for adults, and we don't knowingly collect information from children under 13. If you believe we've inadvertently collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we'll post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at (915) 266-0725 or email us at hi@socorropoolservice.com.